ABOUT US
 The statement

 

The terms of this warranty applies only to shenzhen guangyuan macro technology co., LTD is a production of road lighting series products.

 

The terms of this warranty valid only within the territory of the People's Republic of China.

 

The interpretation of the terms of this warranty belongs to shenzhen guangyuan macro technology co., LTD.

 

The warranty commitment

 

Shenzhen guangyuan macro technology co., LTD., within the prescribed time limit to sell led lights products provide a certain amount of after-sale warranty service after the warranty period, our company will according to the standard charge corresponding maintenance and replacement parts. Specific warranty content is as follows: led light source: ensure that two time failure is less than 30%; Lamps and lanterns: two years warranty service, two years after replacement parts corresponding fees in accordance with the replacement parts quotation shall prevail. If the product appear quality problem, and during the warranty period, all can enjoy free warranty service (warranty content including hardware maintenance) the start time of the warranty period is starting from the date of final customers buy, to the final customer purchase invoice or invoice copy and effective guarantee card as proof.

 

From the warranty obligations

 

In order to make your legitimate rights and interests are protected, to avoid unnecessary loss, for the following reasons shenzhen guangyuan macro technology co., LTD. Led street lamp product failures, abnormal or damaged, our company assumes no obligation to provide free warranty, please choose the paid service. Due to transportation damage (please contact the insurance company or the transport department by the dealer to solve). Any unauthorized disassembly, replacement parts, the use of shenzhen guangyuan macro technology co., LTD., the external device connected to the improper use and improper operation caused any damage to the lamps and lanterns. Due to fire, flood, lightning, earthquake or other damage caused by force majeure events lamps and lanterns, and used in the work environment of the product (such as temperature is too high, too low, too wet or dry, dirty inside the lamp, such as high voltage or current is not stable, zero voltage is too big, and so on) caused by the damage of lamps and lanterns. Due to improper maintenance (such as water, extrusion, collision, etc.) caused by the fault of lamps and lanterns.

 

Outside warranty service period

 

Beyond the warranty service after the completion of the after-sales service every time, we will according to certain standard charge corresponding maintenance and replacement parts. After-sales service after two weeks, the user to confirm the signature, the after-sales service is completed. Maintenance parts of out product guarantee to make charge has 6 months warranty.

 

Supervision of service: the 0086-755-84035477

 

In order to improve the service management and develop a new service mode, shenzhen guangyuan macro technology co., LTD. Welcome your supervision and criticism.